Refund policy

Due to the nature of food and consumable products, MINEX does not accept returns, exchanges, or refunds once an order has been delivered.

We maintain strict quality control and hygiene standards to ensure that every product reaches our customers in proper condition.

Please note:

• Returns are not accepted for taste preferences or change of mind.

• Refunds will not be issued for opened or used products.

• In case you receive a damaged, incorrect, or defective product, please contact us within 24 hours of delivery with clear photos and order details.

• MINEX reserves the right to review and approve claims on a case-by-case basis.

For support, contact us at:

Email: support@minexproduct.com

Website: www.minexproduct.com⁠